3399bat's Privacy Policy

When you register and use 3399bat, certain information is collected from you. The purpose of this collection is to deliver the best possible service and to ensure the security of the platform.

Directly collected data:

• Full name, date of birth, and gender
• Phone number and email address
• Residential address
• National ID or passport details (for KYC verification)
• Payment method details — bKash, Nagad, or Rocket number
• Transaction history and amounts

Automatically collected data:

• IP Address & Device Type
• Browser type and operating system
• Site access time and session duration
• Pages visited and time spent on each
• Referral source (the site you came from)

3399bat uses your data only for specific, transparent purposes, which are detailed below:

3399bat never sells your data to advertising networks or shares it with marketing agencies. If you no longer wish to receive promotional emails or SMS, simply let our support team know and we will opt you out.

3399bat does not generally share your personal information with third parties. However, limited data may be shared in certain circumstances:

• Payment providers: Necessary information is shared to process transactions via bKash, Nagad, or Rocket.
• Law Enforcement: Information may be disclosed to authorities in the event of a court order or legal obligation.
• Technology service providers: Limited data may be shared with trusted technology partners who operate the platform — they are equally bound by the same privacy policy.
• Fraud Prevention: Information may be shared with relevant authorities to prevent fraud and money laundering.

Cookies are small text files stored in your browser. 3399bat uses the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure security. The site cannot function properly without these.
• Performance cookies: To analyse site load speed and identify any issues.
• Functional cookies: To remember your preferred language, theme, and other settings.
• Analytics cookies: To understand user behaviour — these cookies collect anonymised data.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features of the site to not function properly.

3399bat does not retain your data longer than necessary. The general policy is:

• All personal information is retained for as long as your account remains active.
• Financial transaction records may be retained for up to 5 years after account closure, as required by law.
• KYC documents are retained for a maximum of 3 years after account closure.
• Once marketing consent is withdrawn, use of that data stops immediately.
• Log files are automatically deleted after 90 days.

As a 3399bat member, you have several important rights regarding your own data. Contact our support team to exercise any of these rights.

To exercise any of these rights, please contact our support team. We will do our best to respond to your request within 30 business days.

3399bat strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory during the registration process.
• If a member is suspected to be under 18, their account will be suspended immediately.
• If you have any concerns, please contact us — we will act promptly.

Certain third-party services may be integrated into the 3399bat platform, such as game providers or payment gateways. These services have their own privacy policies.

• Only the information necessary to manage game sessions is shared with third-party game providers.
• The payment gateway connects directly to your mobile banking app — 3399bat does not collect your full PIN or password.
• 3399bat is not liable for privacy breaches caused by third parties.

3399bat reserves the right to update this Privacy Policy as needed. When changes are made:

• The update date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email or via SMS.
• Continued use of the site after any changes are made will be considered acceptance of the updated policy.
• Re-consent may be required for significant changes.

Last updated: January 1, 2026. We recommend reviewing this page regularly.

If you have any questions or requests regarding our Privacy Policy, please get in touch. Our dedicated support team is always ready to help.